TERMS OF SERVICE
Last Updated: May 2026
1. Acceptance of Terms
Welcome to the official website of Hala Pharma Limited (https://halapharmaltd.com/). By accessing or using our website, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.
2. Nature of Business & Information Accuracy
Hala Pharma Limited is a pharmaceutical import, marketing, and distribution agency operating internationally (including our corporate entities in Sudan and our registered branch in Dar es Salaam, Tanzania).
This website serves as a corporate and informational platform.
While we strive to ensure all information regarding our pharmaceutical products, cosmetics, medical equipment, and international partners is accurate and up to date, the content on this site is for general informational purposes only and does not constitute medical advice or a binding commercial offer.
3. Intellectual Property Rights
All content, logos, trademarks, graphics, and materials displayed on this website are the property of Hala Pharma Limited or its licensors (including our exclusive partners such as Savvy Pharma). Unauthorized use, reproduction, or distribution of this material without prior written consent from Hala Pharma Limited is strictly prohibited.
4. Commercial Transactions & Distribution
Hala Pharma Limited operates strictly as an import and agency company supplying B2B clients, wholesalers, and medical institutions. No direct retail pharmaceutical sales are conducted through this informational website. Any commercial agreements, distribution contracts, or supply orders are subject to separate, official written contracts and regulatory compliance.
5. Limitation of Liability
Hala Pharma Limited, its directors, and employees shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or the inability to use this website, or from any information provided herein.
6. Governing Law
These terms are governed by and construed in accordance with the laws of the jurisdictions in which Hala Pharma Limited operates, including the corporate laws of Sudan and the United Republic of Tanzania, without regard to its conflict of law principles.
7. Contact Information
For any questions regarding these Terms of Service, please contact us at:
Email: info@halapharmaltd.com
Sudan Office: +249 9000 39165
Tanzania Office: +255 767 996907
2. Privacy Policy (سياسة الخصوصية)
PRIVACY POLICY
Last Updated: May 2026
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you contact us through our website form, email, or phone numbers. This may include:
Name and job title.
Contact information, including email address and phone number.
Company name and business details (for corporate inquiries).
2. How We Use the Information
We use the collected information strictly to:
Respond to your business inquiries, partnership requests, and customer service needs.
Process potential B2B distribution and agency agreements.
Improve our website and corporate communication.
Comply with local and international pharmaceutical regulatory and legal obligations.
3. Data Security & Confidentiality
We are committed to ensuring that your information is secure. Hala Pharma Limited implements appropriate technical and organizational measures to safeguard and secure the information we collect online against unauthorized access, disclosure, or alteration.
4. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information strictly confidential and comply with applicable healthcare and data laws.
5. Cookies
Our website may use standard cookies to enhance user experience and analyze website traffic. You can choose to accept or decline cookies through your browser settings.
6. Changes to This Policy
Hala Pharma Limited reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date